TAILORED PROGRAMS FOR YOUR SPECIFIC NEEDS

ACTION PLAN

OPTIONS

(Receivables Management)

WHITNEY POWERS & ASSOCIATES recognize that our clients may have an established relationship with their customers. Understanding this, we have devised a system that ensures each account is handled in an appropriate manner. All accounts will be assigned a plan of action with a number of 1 through 3. Each number will instruct our collection team as to the manner in which our client would like the account handled. Our clients are always entitled to change an account’s action plan.

ACTION #1: An investigator contacts the debtor and conducts an asset/liability investigation to verify financial security. The debt total of these accounts must exceed $1000.00 and the primary goal is to recover the debt.

ACTION #2: This plan is used when a client is concerned about maintaining their relationship with the customer. No investigators are used. Communications are made by the collector only, using traditional collection methods. These accounts may also contain sensitive subject matter.

ACTION #3: The primary function is to clean up 30 to 90 day account receivables. WHITNEY POWERS & ASSOCIATES is hired as a private-label collector and will verify the debt and request payment on behalf of the client using an audit presentation.